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VA Enterprise AI Support Services Implementation roadmap, Day 0 to Year 3

How OSPRE SOLUTIONS INC. would sequence draft PWS Tasks 5.1-5.4 (RFI 36C10B26Q0834) from award through Option Period 2. Task numbers and titles are quoted from the draft PWS. Every benchmark is a proposed target, not a result. Wave timing is illustrative.

Table view

Implementation timeline

Select a phase. Arrow keys move between phases. Swipe the timeline sideways to see all nine.

Proposed target Illustrative

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Goals and benchmarks at Day 0

Values move with the selected phase. All are proposed targets or VA planning figures, never results.

Mobilization milestones

0 of 3 accepted Proposed target

Users by wave

None yet Illustrative

Notified0

Chat MAUs0

Agentic MAUs0

Code MAUs0

Bars scale to each row's Wave 6 figure in RFI Table 1.

RMF / ATO evidence path

Not started Proposed target

Resolved at Tier 1

Not yet operating Proposed target

Response times and coverage

Per VA Service Level Table

Tier 1 hours: Not yet operating

Kill switch drill

≤ 5 min to stop new agent or connector runs

Not yet in scope Proposed target

Recurring period set

0 of 3 periods: rebaseline, continuity review, regression, drill Proposed target

Table view: all phases, PWS tasks, and proposed targets

The same content as the timeline, as plain text. Benchmarks are proposed targets, not results.

Roadmap phases from Day 0 to Option Year 2, with OSPRE activities, draft PWS tasks, and proposed targets
Phase	What OSPRE does	Draft PWS tasks	Goals and benchmarks (proposed targets)

RFI Table 1: Rollout Schedule and Estimated Adoption Rates

VA planning figures, verbatim. The RFI gives no dates for the waves; the timeline places them for illustration only.

Measure	Wave 1	Wave 2	Wave 3	Wave 4	Wave 5	Wave 6
Notified (provisioned, informed)	110,000	250,000	540,000	540,000	540,000	540,000
Chat MAUs	30,000	39,000	50,700	65,910	85,683	111,388
Agentic MAUs	1,062	7,800	15,210	32,955	51,410	83,541
Code MAUs	650	1,023	1,302	1,581	1,800	2,300

"MAU = Monthly Active Users. Active is defined as having sent at least one message."